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Privacy Policy

Effective Date: September 9, 2026
Palo Duro Entertainment Group, LLC ("Palo Duro," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website palodurolive.com (the "Site").

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect
We may collect the following types of information:
Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Company or artist/brand name

  • Message content submitted through our contact form

  • Any other information you choose to provide when contacting us

Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Referring website

  • General location (city/region, based on IP address)
     

This information may be collected through cookies, web beacons, and similar tracking technologies. See Section 5 for more detail.

2. How We Use Your Information
We may use the information we collect to:

  • Respond to inquiries submitted through our contact form

  • Communicate with you about artist management, booking, event production, sponsorship, or other services

  • Improve our Site and user experience

  • Analyze Site traffic and usage trends

  • Comply with legal obligations

  • Protect against fraudulent, unauthorized, or illegal activity
     

We do not sell your personal information to third parties.

3. How We Share Your Information
We may share your information with:

  • Service providers who help us operate the Site (e.g., web hosting, form processing, analytics providers)

  • Business partners, only as necessary to fulfill a specific request you've made (e.g., connecting an inquiry to the appropriate team member)

  • Legal authorities, if required to comply with a law, regulation, subpoena, or legal process

  • Successors, in the event of a merger, acquisition, or sale of business assets

We do not share your information with third parties for their own independent marketing purposes without your consent.

4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Cookies & Tracking Technologies
Our Site may use cookies and similar technologies to improve functionality and analyze usage. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
If we use third-party analytics tools (e.g., Google Analytics), those providers may collect information about your use of the Site over time and across other websites.

6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to or restrict certain processing of your information

  • Withdraw consent, where processing is based on consent
     

To exercise any of these rights, please contact us using the information in Section 9.
(Note: If you have website visitors from California, the EU/UK, or other jurisdictions with specific privacy laws such as the CCPA or GDPR, this section should be expanded with jurisdiction-specific language — see the note at the bottom of this document.)

7. Third-Party Links
Our Site may contain links to third-party websites (e.g., artist websites, festival partners, social media platforms). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies directly.

8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Palo Duro Entertainment Group, LLC Email: chris@palodurolive.com Phone: 816-522-2117

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

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